1. Introduction
This privacy policy explains how Activly.io ("Activly", "we", "us", or "our") collects, uses, and discloses information about you when you use the services provided by Activly via www.activly.io and app.activly.io (collectively, the "Service").
2. GDPR Compliance
Activly is GDPR compliant. We strongly believe in our users' right to security and privacy. You can find more information in our Data Processing Agreement, which can be viewed and downloaded at www.activly.io/gdpr/.
Information we collect
3.1 Website Visitor
Like most website operators, Activly collects non-personally-identifying information that web browsers and servers typically make available, such as browser type, language preference, referring site, and the date and time of each visitor request. We use this information to better understand how our visitors use our website.
3.2 Personally-Identifying Information
Certain visitors to Activly choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, we ask visitors who sign up to provide a username and email address.
3.3 Personal Data of Activly's Employees
Activly may collect personal data of our employees who use the Service, such as email address, IP address, device type, operating system, browser type, geographic location, preferred language, referring URL, pages visited, and date and time of visits.
3.4 Personal Data of Activly's Customers
Activly may collect personal data of our customers' employees for the purpose of providing the Services, such as date and time when the Activly script is loaded, preferred language, IP address, device type, operating system, browser type, geographic location, referring URL, and pages visited.
Use of Information
We use the collected information to provide, maintain, and improve our Services, to develop new features, and to protect Activly and our users. We may also use the information to communicate with you, for example, to send you product updates and marketing communications.
Sharing of Information
We may share your information with third-party service providers who help us provide the Services, such as payment processors and customer support providers. We may also share your information if required by law or to protect our rights or the rights of others.
6. Data Retention
We will retain your information for as long as your account is active or as needed to provide you with the Services. If you wish to cancel your account or request that we no longer use your information to provide you with the Services, please contact us at info@activly.io.
7. Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no Internet or email transmission is ever fully secure or error-free.
8. Your Rights
You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain processing activities. To exercise these rights, please contact us at info@activly.io.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective
10. Cookies
Activly uses cookies to enhance your experience on our website. Cookies are small text files that are placed on your device when you visit our website. They help us to improve our site and to deliver a better and more personalized service. You can choose to accept or decline cookies. Please refer to our Cookie Policy at www.activly.io/cookies for more information.
11. Third-Party Links
Our Service may contain links to third-party websites or services that are not owned or controlled by Activly. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to read the privacy policies of any third-party websites you visit.
12. Children's Privacy
Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at info@activly.io.
13. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.
14. California Privacy Rights
If you are a California resident, you have the right to request information about our practices related to disclosing your personal information to certain third parties and to request that we delete your personal information. To make such a request, please contact us at info@activly.io.
15. Data Processing Agreement
Prior to using Activly, our Data Processing Agreement should be requested and signed by the company or organization implementing Activly ("Controller"). The Controller should send an email to info@activly.io requesting the Data Processing Agreement, fill out, and return a signed copy. Activly will return a signed copy within 10 days of receiving the completed Data Processing Agreement from the Controller.
16. Dispute Resolution
The independent dispute resolution body designated to address complaints and provide appropriate recourse free of charge to the individual is the panel established by Data Protection Authorities.
17. Terms of Service
You can find more information on our terms of use and other policies at www.activly.io/terms.
18. Contact Us
If you have any questions about this privacy policy, please contact us at info@activly.io.
This privacy policy is effective as of 21 April 2024.
We may update this policy from time to time, so please review it frequently.